Warranty, Refunds & Returns
Blush and Blocks offer a 6 month warranty.
Incorrect use of the play mat and failure to follow care instructions will void your warranty. Please refer to the care instructions.
ReturnsWe want you to be happy with your purchase and so we offer a 100% money back guarantee on our products.
To be eligible for a return, your item must:
- be returned within 14 days.
- be unused and in the same condition that you received it.
- be returned in all of its original packaging.
- To complete your return, we require a receipt or proof of purchase.
- Any item not in original condition, damaged or defective for reasons not due to our error
- Any item that is returned more than 14 days after delivery
- Any item not returned in original packaging
- Sale items
- You will be responsible for paying for your own shipping costs for returning your item. Please make it a priority to track your item. We will not be responsible for your missing return.
RefundsOnce your return is received and inspected, we will send you an email to notify you. We will also notify you of the approval or rejection of your refund. All returns will incur a management fee. If you have been approved, then your refund (less the shipping costs and management fee) will be processed, and a credit will automatically be applied to your credit card or original method of payment.
For all return enquiries please email firstname.lastname@example.org